Special Reporting Service (SRS)

About the Service

This service is provided in accordance with the Pest Control HACCP requirements under E.C. Hygiene of Foodstuffs Regulations.

The following features are included in servicing S.R.S. premises.

Confidentiality

A special file will be held under the control of the responsible person in the customers premises.

Specification & Risk Assessment

These will be completed by the client and the Rentokil surveyor.

Checklist & Information Sheet

A Departmental Checklist and Information Sheet will be completed by the Rentokil Technician.

Site Map

A site map, provided by you, the client, and completed by Rentokil, indicating the location and type of monitoring points will accompany the checklist.

Action Forms

These will be completed by Rentokil staff on all Routine Treatments, Call-outs, Follow-Ups, Inspections
and Surveys.

Monitoring Points

• Internal monitoring points will be installed throughout.
  
• All monitoring points will be inspected and/or replaced as necessary.
  
• Non-spill baits in tamper resistant containers will be used where appropriate.
  
• Where practical, perimeter tamper resistant monitoring points will be used.
  
• All rodenticides will be color coded for quick and easy identification.

In HACCP Areas

• All monitoring points will be numbered.
  
• All monitoring points will be dated on each routine inspection.

Treatments

Trained technicians will carry out inspections to determine if conditions are conducive to rodent, insect or bird infestation.

Inspections

Inspections may be carried out by a Senior Person to ensure the premises is compliant with HACCP Pest Control requirements.

Infestation

Where rodent or insect infestation occurs, and is covered under the terms of the agreement, Rentokil will provide additional treatments until clearance is obtained.

Emergency Calls

Rentokil Pest Control will normally respond to emergency calls within 24 hours.

A list of emergency numbers will be provided in the customer’s file.

Calls outside of normal hours, i.e. 9.00 a.m. to 5.00 p.m. will be subject to an additional charge unless otherwise agreed.

Technical Support

• Every effort will be made by Rentokil to keep the client informed of technical advances in pest control.
  
• The client will be informed of any proposed changes in pesticides being used on the premises together with any technical and safety data relating to preparations.